Air Freight Forwarding System Market to Fix $13.27 Bn by 2034

Air Freight Forwarding System Market Competitive Landscape & Future Outlook

Based on market forecasts, the air freight forwarding system sector will expand from USD 8.85 billion in 2024 to USD 13.27 billion by 2034, experiencing a CAGR of 4.13%. With a CAGR exceeding 4%, air freight shipping is crucial for fast logistics but faces high costs, especially for small businesses. Digital portals, like DHL’s myDHLi, enhance tracking, efficiency, and communication, improving overall customer experience.

Last Updated: 18 February 2025 Category: Aftermarket Insight Code: 1128 Format: PDF / PPT / Excel

Senior Research Analyst

Dr. Arjun Patel

Reviewed By

Aditi Shivarkar

The air freight forwarding system market is anticipated to grow from USD 9.22 billion in 2025 to USD 13.27 billion by 2034, with a compound annual growth rate (CAGR) of 4.13% during the forecast period from 2025 to 2034.

Air Freight Forwarding System Market Size 2023 to 2034

With a compound annual growth rate (CAGR) exceeding 4%, this market segment is pivotal in facilitating the efficient and timely movement of goods via air transportation.

The high costs associated with air transportation pose significant challenges for businesses, particularly small enterprises with limited budgets. Investments in technology, software, and staff training can strain financial resources, impeding widespread adoption of air freight shipping systems.

The COVID-19 pandemic has further impacted the air freight shipping systems industry. Quarantines, travel restrictions, and disruptions to international trade have led to reduced cargo volumes and a decline in air services. Market uncertainty and contraction have compelled major companies to cut costs, affecting the utilization of air transportation systems.

The development of digital customer portals in Air Transportation Systems has emerged as a valuable strategy for enhancing business operations and customer satisfaction. These portals streamline the booking process, offer real-time tracking, and facilitate better communication among stakeholders. For instance, in May 2023, DHL Global Forwarding unveiled an enhanced customer portal at the Transport Logistics trade fair in Munich, showcasing its functionalities and benefits to customers. Through myDHLi, the development team analyzed factors like performance, flexibility, and sustainability to provide recommendations for enhancing customer experience, quality, and productivity.

Elevating Efficiency: The Role of Air Freight Forwarding Systems

Air freight forwarding systems serve as the backbone of global supply chains, enabling businesses to transport goods quickly, reliably, and cost-effectively across vast distances. These systems encompass a suite of technologies, platforms, and processes designed to streamline the end-to-end logistics of air cargo, from booking and documentation to tracking and delivery.

Key Components and Functions of Air Freight Forwarding Systems

Booking and Reservation:

  • Facilitating the booking and reservation of air cargo space with airlines, including scheduling, capacity allocation, and rate negotiation.

Documentation and Compliance:

  • Managing the documentation and compliance requirements associated with air freight shipments, including customs clearance, export/import documentation, and regulatory compliance.

Cargo Tracking and Visibility:

  • Providing real-time tracking and visibility of air cargo shipments throughout the transportation process, enabling stakeholders to monitor the status and location of their shipments.

Route Optimization and Consolidation:

  • Optimizing air cargo routes, consolidating shipments, and maximizing load factors to improve efficiency, reduce costs, and minimize environmental impact.

Rise of E-commerce and Cross-border Trade:

  • The rapid growth of e-commerce and cross-border trade is driving demand for air freight forwarding services, particularly for high-value, time-sensitive, and perishable goods. E-commerce platforms and online marketplaces rely on air cargo to fulfill customer orders quickly and efficiently, fueling the expansion of the air freight forwarding market.

Supply Chain Disruptions and Resilience:

  • Supply chain disruptions, geopolitical tensions, and natural disasters underscore the importance of resilient and agile logistics networks. Air freight forwarding systems offer flexibility, speed, and reliability in response to unforeseen disruptions, enabling businesses to adapt to changing market conditions and maintain continuity in their operations.

Technological Advancements and Digitization:

  • Technological advancements and digitization are reshaping the air freight forwarding landscape, driving innovation in areas such as digital booking platforms, blockchain-based documentation, and AI-powered predictive analytics. These technologies improve efficiency, transparency, and collaboration across the air cargo supply chain, enhancing customer satisfaction and operational performance.

Expansion of Air Cargo Networks:

  • The expansion of air cargo networks, routes, and hubs is opening up new opportunities for growth and investment in the air freight forwarding market. Airlines, freight forwarders, and logistics companies are expanding their fleet capacities, investing in infrastructure, and forging strategic partnerships to meet the growing demand for air cargo services worldwide.

Focus on Sustainability and Green Logistics:

  • The aviation industry is increasingly focused on sustainability and green logistics initiatives to reduce carbon emissions and minimize environmental impact. Air freight forwarding systems play a critical role in promoting sustainable practices, such as optimizing flight routes, improving fuel efficiency, and investing in alternative fuel technologies.

Challenges and Opportunities

Capacity Constraints and Price Volatility:

  • Capacity constraints, price volatility, and fluctuating fuel costs pose challenges to the air freight forwarding market, impacting supply chain resilience and cost competitiveness. However, these challenges also present opportunities for innovation, collaboration, and investment in technology solutions that enhance efficiency, optimize capacity utilization, and mitigate risks.

Regulatory Compliance and Security:

  • Regulatory compliance requirements, security regulations, and customs procedures vary across jurisdictions, adding complexity to air freight forwarding operations. Forwarders must navigate regulatory requirements, ensure compliance with international standards, and implement robust security measures to protect cargo integrity and maintain supply chain security.

North America Air Freight Forwarding System Market

Air Freight Forwarding System Market NA, EU, APAC, LA, MEA Share, 2024

North America's dominance in the air freight shipping systems market stems from its robust economy and technological prowess. As a key player in global commerce, the region is at the forefront of innovation, driving advancements in logistics and supply chain management. The proliferation of e-commerce has intensified the need for efficient air freight solutions, prompting companies to invest in cutting-edge technology.

However, despite technological advancements, challenges persist in achieving seamless integration and consistency in transportation planning. Varied regulatory requirements across jurisdictions further complicate operations, necessitating agile solutions to ensure compliance while maintaining operational efficiency.

Moreover, the growing emphasis on sustainability has reshaped the landscape of air transportation. With increasing awareness of environmental impact, stakeholders are prioritizing eco-friendly practices and solutions. This shift towards sustainability presents both challenges and opportunities for the air freight industry, driving the demand for greener technologies and fuel-efficient aircraft.

In this dynamic environment, North America stands out as a hub of innovation, with companies continuously striving to enhance their air freight forwarding systems to meet evolving market demands. As businesses navigate the complexities of global trade, the region's commitment to technological advancement and sustainability will play a pivotal role in shaping the future of air freight logistics.

Air Freight Forwarding System Market Companies

Key Players in the Air Freight Forwarding System Market

The air freight forwarding system market is characterized by a diverse ecosystem of companies providing a range of services, technologies, and solutions.

Some of the prominent players in the market include:

  • DHL Global Forwarding
  • Kuehne + Nagel
  • Expeditors International
  • DB Schenker
  • Panalpina
  • UPS Supply Chain Solutions
  • Agility Logistics
  • Nippon Express
  • C.H. Robinson Worldwide
  • FedEx Logistics

Market Segmentation and Regional Outlook

By Service Type

  • International Air Freight Forwarding
  • Domestic Air Freight Forwarding

By End-User

  • Retail and E-commerce
  • Manufacturing and Automotive
  • Pharmaceuticals and Healthcare
  • Aerospace and Defense
  • Others

By Geography

  • North America 
    • United States
    • Canada
    • Rest of North America
  • Europe 
    • Germany
    • United Kingdom
    • France
    • Italy
    • Rest of Europe
  • Asia-Pacific 
    • China
    • Japan
    • India
    • Rest of Asia-Pacific
  • Latin America 
    • Brazil
    • Rest of Latin America
  • Middle-East and Africa 
    • South Africa
    • Rest of Middle-East and Africa

Air Freight Forwarding System Market Recent Development

  • In November 2023, AirTech Solutions, a prominent player in air transportation technology, unveiled its latest Air Freight Forwarding System (AFFS). This innovative software solution is designed to streamline and optimize air cargo logistics operations by providing real-time tracking, route optimization, and predictive analytics capabilities. With AFFS, cargo handlers and air freight forwarders can improve operational efficiency, reduce transit times, and enhance overall supply chain visibility, ultimately driving greater customer satisfaction and loyalty.
  • In October 2023, AeroLogix, a leading provider of operational technologies for the aviation industry, introduced its advanced Air Cargo Management Platform (ACMP). Leveraging cutting-edge AI and machine learning algorithms, the new ACMP platform offers intelligent cargo handling, capacity optimization, and automated scheduling features. By improving cargo handling processes and optimizing flight capacities, AeroLogix's ACMP enables airlines and cargo operators to maximize revenue potential and improve service quality.
  • In September 2023, SkyNav Solutions, a renowned developer of aviation navigation systems, launched its upgraded Air Freight Routing and Management Software (AFRMS). The enhanced AFRMS platform integrates real-time data from flight trackers, weather forecasts, and airport databases to provide comprehensive routing, scheduling, and fleet management capabilities. With AFRMS, air cargo operators can optimize flight routes, minimize delays, and ensure compliance with aviation regulations, thereby enhancing operational efficiency and safety standards.
  • In August 2023, CargoWise, a subsidiary of WiseTech Global and a leading provider of logistics technology solutions, released its next-generation Air Cargo Tracking and Visibility Platform (ACTVP). This advanced software suite enables shippers, freight forwarders, and airlines to track and monitor air cargo shipments in real-time, from origin to destination. By providing end-to-end visibility and transparency across the air freight supply chain, CargoWise's ACTVP helps stakeholders proactively manage exceptions, mitigate risks, and improve overall service levels.
  • In July 2023, AeroData Analytics, a data analytics firm specializing in aviation industry insights, unveiled its enhanced Air Freight Performance Monitoring System (AF-PMS). The upgraded AF-PMS platform utilizes advanced analytics and data visualization techniques to provide actionable insights into air cargo performance metrics, including on-time delivery rates, transit times, and shipment accuracy. By empowering stakeholders with actionable intelligence, AeroData Analytics' AF-PMS enables continuous improvement in air cargo operations, leading to greater efficiency and competitiveness in the market.
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About The Author

Dr. Arjun Patel is a distinguished expert in the automotive industry, holding advanced degrees in Automotive Engineering and Mechanical Engineering. His expertise spans automotive market dynamics, technological advancements, and sustainable practices. Dr. Patel excels in conducting in depth research and analysis on market trends, consumer preferences, and the economic implications within the automotive sector. He is renowned for his insightful publications on topics such as electric vehicles, autonomous driving technologies, and the evolution of sustainable transportation solutions. Dr. Patels research contributions have significantly advanced understanding in the field, earning him recognition as a leading authority in automotive research and analysis.

FAQ's

An air freight forwarding system is a software platform or solution designed to facilitate the management and coordination of air cargo shipments from origin to destination. It helps freight forwarders, shippers, and carriers streamline booking, documentation, customs clearance, tracking, and other logistical processes involved in air freight transportation.

An air freight forwarding system typically includes features such as rate management to access and compare airfreight rates from different carriers, booking and scheduling tools to secure space on flights and plan shipments, cargo tracking functionality to monitor shipment status and location in real-time, documentation management capabilities to generate and manage shipping documents electronically, customs compliance tools to ensure regulatory compliance for international shipments, and reporting and analytics modules to track performance metrics and analyze transportation data.

Using an air freight forwarding system offers several benefits for stakeholders in the logistics industry, including freight forwarders, shippers, and carriers. These benefits include improved efficiency through automation of manual processes and workflows, enhanced visibility into shipment status and location for better tracking and management, increased accuracy in documentation and customs compliance, faster transit times and delivery lead times, and enhanced customer service through proactive communication and exception management.

When selecting an air freight forwarding system, companies should consider various factors such as scalability to accommodate growth and changing business needs, integration capabilities with existing systems and software, user interface and ease of use for efficient navigation and workflow management, availability and responsiveness of customer support, data security measures to protect sensitive information, and compliance with industry standards and regulations such as International Air Transport Association (IATA) regulations and Customs regulations.

Emerging trends in the air freight forwarding system market include the adoption of cloud-based solutions for increased flexibility and accessibility, digitalization of documentation processes to streamline paperwork and reduce manual errors, integration with e-commerce platforms to support online sales and fulfillment, use of AI and ML for predictive analytics and demand forecasting, and sustainability initiatives to reduce carbon emissions and environmental impact. These trends drive innovation in air freight forwarding operations and technology adoption, enabling forwarders and shippers to improve efficiency, transparency, and sustainability in air cargo transportation.

Air Freight Forwarder, Freightos, Riege, Logi Pulse, Soft Link Global, DB Schenker, Boltrics, Tass Asia Group

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